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Change-Management-Foundation인증시험대비공부문제, Change-Management-Foundation최신업데이트인증덤프자료
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>> Change-Management-Foundation인증시험대비 공부문제 <<
APMG-International Change-Management-Foundation최신 업데이트 인증덤프자료 & Change-Management-Foundation높은 통과율 덤프공부문제
APMG-International Change-Management-Foundation인증덤프는 실제 Change-Management-Foundation시험의 가장 최근 시험의 기출문제를 기준으로 하여 만들어진 최고품질을 자랑하는 최고적중율의 시험대비자료입니다. 저희 Change-Management-Foundation덤프로 Change-Management-Foundation시험에 도전해보지 않으실래요? Change-Management-Foundation시험에서 불합격 받을시 덤프비용은 환불해드리기에 부담없이 구매하셔도 됩니다.환불의 유일한 기준은 불합격 성적표이고 환불유효기간은 구매일로부터 60일까지입니다.
APMG-International Change-Management-Foundation 시험요강:
주제
소개
주제 1
- Communication in Change Management: This section covers developing a communication strategy
주제 2
- Engaging and communicating with stakeholders, change Impact and Readiness, conducting change impact assessments, assessing organizational readiness for change, and identifying and managing resistance to change.
주제 3
- Ethics and Change Management: This section covers ethical considerations in change management, managing the human side of change, and organizational and individual needs.
주제 4
- Measuring and Sustaining Change: In this section, the focus is on the key performance indicators for change initiatives, monitoring and evaluating change progress, and strategies for sustaining change.
주제 5
- Leadership and Change: In this section, the preference is given to the role of leadership in change management, change leadership styles, building and maintaining a guiding coalition, etc.
주제 6
- Introduction to Change Management: This section covers the definition and importance of change management, types of organizational change, and the role of change managers.
주제 7
- communication methods and channels, and effective messaging for different stakeholder groups.
주제 8
- Organizational Culture and Change: This section covers the understanding of organizational culture, the impact of culture on change initiatives, and cultural change.
주제 9
- Change Management Planning: This section covers creating a change management plan, integrating change management with project management, and resource allocation for change initiatives.
주제 10
- Change Management Models and Theories: This section discusses Lewin's 3-Stage Model, Kotter's 8-Step Process, ADKAR Model, and Kübler-Ross Change Curve.
최신 Change Management Change-Management-Foundation 무료샘플문제 (Q42-Q47):
질문 # 42
When comparing 'lean' and 'rich' communication channels, which of the following statements about a 'rich' communication channelistrue?
A 'rich' channel allows for conversation a quick response, and the chance for interaction.
A 'rich' channel conveys non-verbal cues, suchas emotion and feelings, tone or gestures.
- A. Only 2 is true
- B. Neither 1 or 2 is true
- C. Both 1 and 2 are true
- D. Only 1 is true
정답:C
설명:
Explanation
Communication channels can be classified as lean or rich, depending on the amount and quality of information they can convey. A rich communication channel allows for conversation, a quick response, and the chance for interaction, as well as conveys non-verbal cues, such as emotion and feelings, tone or gestures. Examples of rich communication channels are face-to-face meetings, video calls, or phone calls. Therefore, both statements
1 and 2 are true. References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper (page 11)
질문 # 43
Which of the common Agile concepts, behaviours, and techniques delivers a version of a product with just enough features to be usable by early customers who can then provide feedback for future product development?
- A. Self-organised teams
- B. Minimum viable product
- C. Empowerment
- D. Full transparency
정답:B
설명:
Comprehensive and Detailed In-Depth Explanation:
Agile methodologies are deeply embedded in the APMG Change Management Foundation as a framework for iterative, adaptive change. The question focuses on a specific Agile concept tied to product delivery and feedback loops. Let's explore this in exhaustive detail:
*Understanding the Concept: The phrase "just enough features to be usable by early customers who can then provide feedback" is a textbook definition of the Minimum Viable Product (MVP), a term popularized by Eric Ries in Lean Startup and widely adopted in Agile practices like Scrum. MVP is about releasing a basic version of a product to test assumptions, gather user insights, and refine iteratively-crucial for managing change in uncertain environments.
*Option A: Minimum Viable Product (MVP) - This is the correct answer. In Agile, MVP minimizes initial investment while maximizing learning. For example, a company launching a new app might release a version with core functionality (e.g., login and one key feature) to early adopters, using their feedback to prioritize updates. The APMG framework highlights MVP as a technique to deliver value quickly and adapt based on real-world input, aligning perfectly with the question. It's not about perfection but viability, ensuring early engagement and continuous improvement, which are hallmarks of Agile change management.
*Option B: Full Transparency - This refers to open communication within Agile teams (e.g., daily stand-ups or visible task boards). While transparency builds trust and supports feedback, it's a behaviour, not a delivery mechanism for a product. It doesn't directly produce a usable version, so it's unrelated to the question's focus.
For instance, transparency might reveal progress but doesn't define what's delivered.
*Option C: Self-Organised Teams - This Agile principle empowers teams to manage their work without micromanagement. It's a structural concept enhancing efficiency (e.g., a team deciding how to build a feature), but it doesn't specify what's delivered or its usability by customers. It supports MVP creation indirectly but isn't the delivery technique itself.
*Option D: Empowerment - Closely tied to self-organised teams, empowerment gives individuals autonomy (e.g., a developer choosing a coding approach). It's a motivational factor, not a product-focused technique, and lacks the specificity of delivering a usable version for feedback.
*Why A is Correct: The APMG materials position MVP as a practical tool in Agile change, contrasting it with traditional "big bang" approaches. Imagine a retailer testing a new online checkout process: an MVP might include basic payment functionality, launched to a small group, with feedback shaping subsequent features like saved carts. This iterative cycle reduces risk and aligns with Agile's emphasis on customer-centric evolution, making Option A the precise match.
*Alternative Perspectives: One might argue Full Transparency aids feedback, but it's a means, not the end product. MVP's uniqueness lies in its tangible output, directly addressing the question's criteria.
질문 # 44
Which statement describes an advantage of using storylelling to engage people's hearts and mind more fully when communicating change?
- A. Stories entertain and help people relax, so they can be more positive about the change
- B. Stories engage people by providing detailed plans and timescales for change
- C. Stories primarily engage rational thought so people logically work out what to do
- D. Stories engage people with the challenges ahead and how can be overcome
정답:D
설명:
Explanation
Storytelling is a technique to communicate change in a way that engages people's hearts and minds more fully.
Stories can convey the vision, purpose, and benefits of the change, as well as the challenges ahead and how they can be overcome. Stories can also inspire, motivate, and persuade people to support and participate in the change. Therefore, option C is the best example of an advantage of using storytelling to communicate change.
The other options are not advantages, as they either do not reflect the purpose of storytelling or do not engage people's hearts and minds. References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper (page 11)
질문 # 45
Which of the following statements about the change severity assessment 'environment' impact are true?
The amount of other activity happening at the same time as the charge is a factor The common values and behaviors in the organization is a factor.
- A. Only 2 is true
- B. Neither 1 or 2 is true
- C. Only1 is true
- D. Both 1 and Z are true
정답:D
설명:
The change severity assessment is a tool to evaluate the impact of a change on different dimensions, such as environment, organization, individuals, and project. The environment dimension considers the external and internal factors that affect the change, such as market conditions, competitors, regulations, culture, values, and behaviors. The amount of other activity happening at the same time as the change and the common values and behaviors in the organization are both factors that belong to the environment dimension.References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%
20Paper%208%20-%20v1.0.pdf (page 11)
질문 # 46
According to Tuckman, in what stage of the team development model will members of the team be working collectively to achieve results?
- A. Adjourning
- B. Forming
- C. Storming
- D. Performing
정답:D
설명:
Comprehensive and Detailed In-Depth Explanation:
Performing is when Tuckman's team collaborates effectively to deliver results, post-conflict resolution. It's the productive stage, per APMG.
질문 # 47
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